Patient Rights and Responsibilities


Be treated humanely, respecting their dignity, intimacy and religious and philosophical convictions.
Receive comprehensive and continuous information about:

  • Hospital services.
  • Names of the medical and nursing staff taking care of them.
  • Personal identification.
  • Ways to obtain supplementary information.
  • Ways to provide suggestions and complaints.

Receive information from the doctor in charge about the following medical aspects:

  • Reason for the admission.
  • Specific and general risk of a diagnosis or treatment. When necessary, possible alternatives to the selected procedure.
  • Receive detailed information before being included in a study or investigation. Consent must be given.

Written reports must be received.
Medical records must be kept.


For their health recovery, cooperate to the maximum extent with the medical team.
Help in the fulfillment of the center’s internal rules.
Sign or do not sign the consent (after being previously informed) of the proposed diagnosis treatment.
Treat respectfully all hospital personnel and other patients.
Respect the intimacy, rest and comfort of other patients. This includes keeping silence, limiting the number and length of visits and reducing the television and radio volume to not disturb others.

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